Privacy & Security

Your Privacy. Our Priority.

Learn how Healing Guides Wellness Services collects, uses and protects your information across our connected healthcare ecosystem.

Last Updated: August 2026
Welcome to Healing Guides Wellness Services. We respect your privacy and are committed to protecting information you provide while using our healthcare platform.

1. Introduction

Healing Guides provides a connected healthcare ecosystem connecting customers, doctors, hospitals, diagnostic services, medicine services and ambulance services.

2. Information We Collect

Depending on the services you use, we may collect information required to provide and operate our services.

  • Name, mobile number and email address.
  • Date of birth, gender and profile information.
  • Address, city, state and pincode.
  • Appointment and healthcare service information.
  • Prescription and medicine order information.
  • Diagnostic and ambulance booking information.

3. How We Use Information

We use information to provide requested healthcare services, manage accounts, process bookings, provide support and maintain platform security.

4. Location Information

Location information may be used for ambulance services, medicine delivery, diagnostic home collection and other location-based healthcare functionality.

5. Information Sharing

Information may be shared with relevant hospitals, doctors, diagnostic providers, ambulance providers, medicine providers and technology partners when required to provide requested services.

6. Data Security

We use reasonable administrative, organizational and technical measures designed to protect information against unauthorized access, misuse or disclosure.

7. Account & Data Deletion

Users may request account and personal information deletion by contacting Healing Guides or using an account deletion option when available.

8. Contact Us

For questions regarding this Privacy Policy, please contact:

Healing Guides Wellness Services
Email: support@healingguides.in
Phone: +91 98765 43210
H NO - 37 - 103/2 SREE COLONEY NEREDMET X ROADS SECUNDERABAD. 50006. TELANGANA