Account Management

Delete Your Account

You can request deletion of your Healing Guides account and associated personal information. Please review the information below before submitting your request.

Account Deletion Request

Healing Guides Wellness Services allows users to request deletion of their account and personal information associated with that account.

1. Applications Covered

Account deletion requests may apply to registered accounts created through Healing Guides applications and services, including applicable customer, hospital and other authorized user applications.

2. How to Request Account Deletion

You can submit an account deletion request using the following process.

1
Contact Healing Guides

Send an account deletion request to our support email address using the mobile number or email address associated with your account.

2
Provide Account Details

Include your registered name, mobile number and email address so we can identify the correct account.

3
Account Verification

We may verify that the request was submitted by the account owner before processing the deletion request.

4
Delete Account

After verification, the account deletion request will be processed in accordance with applicable requirements and our data retention obligations.

3. Information That May Be Deleted

Subject to applicable retention requirements, deletion of an account may include deletion or de-identification of personal information associated with that account.

Profile Information

Name, profile photo and other account profile information.

Contact Information

Mobile number, email and other contact information.

Saved Addresses

Saved addresses and applicable location information.

Account Preferences

Preferences and other information associated with your account.

4. Information We May Retain

Some information may not be deleted immediately where retention is necessary or permitted for legitimate purposes.

Transaction Records

Records required for payment, accounting or transaction purposes.

Required Records

Records that must be retained under applicable legal or regulatory requirements.

Security Records

Information required for security, fraud prevention or abuse investigation.

Legal Records

Information necessary to comply with applicable legal obligations or resolve disputes.

Please note: Where information must be retained for legitimate legal, regulatory, transaction, security or operational purposes, it may be stored for the required retention period and deleted or anonymized when that retention requirement ends.

5. What Happens After Deletion?

Once your account has been deleted, you may lose access to information and services associated with the account.

Account deletion may be permanent

After the deletion process has been completed, some account information may not be recoverable. If you use Healing Guides again, you may need to create a new account.

6. Processing Your Request

We will review valid account deletion requests and process them within a reasonable period, subject to identity verification and any applicable legal or regulatory requirements.

We may contact you if additional information is required to verify or process your request.

7. Submit a Deletion Request

To request deletion of your Healing Guides account, contact our support team using the email address below.

Delete My Account

Send us an email from your registered email address or include your registered mobile number. Please use "Account Deletion Request" as the email subject.

Request Account Deletion

8. Contact Us

If you have questions about account deletion or the information associated with your account, contact:

Healing Guides Wellness Services
Email: support@healingguides.in
Phone: +91 98765 43210
H NO - 37 - 103/2 SREE COLONEY NEREDMET X ROADS SECUNDERABAD. 50006. TELANGANA